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We understand how important it is to receive your order on time. If your order hasn't arrived by the expected delivery date, please first check your order confirmation email for the tracking information. You can use this tracking number to check the status of your delivery with the courier service.

If you’re still unable to locate your order or if it’s delayed, please contact our customer service team with your order number, and we'll investigate the issue immediately. We’re here to help ensure your order arrives as soon as possible!

Unfortunately, we do not deliver on public holidays. Any orders placed on or just before a public holiday will be processed on the next working day. We recommend placing your orders in advance to avoid any delays. If you have any questions about delivery times, feel free to contact our customer service team.

Yes, we deliver worldwide! No matter where you are located, we can ship your order to your address. If you have any specific questions about delivery times or costs to your location, please don't hesitate to reach out to our customer service team.

No, next-day delivery is not available on all orders due to our processing times. We carefully prepare each order to ensure quality, which may require additional time before shipping. The estimated delivery time will be provided once your purchase is complete. If you need your order by a specific date, we recommend placing it as early as possible.

Yes, a signature is required for delivery. This ensures that your order arrives safely and securely. If you’re not available to sign, the courier may leave a notice with instructions on how to reschedule the delivery or where to collect your package.